Shipping Policy

Last Updated: July 25, 2026

At gobee, we know you’re excited to receive your order, and we’re committed to getting it to you as quickly and carefully as possible. The information below outlines how we process, ship, and deliver orders placed through gobeebag.com.

Order Processing

Orders are typically processed and prepared for shipment within 2–3 business days after payment has been confirmed.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

During product launches, promotional events, or periods of unusually high demand, processing times may be slightly longer. If your order is expected to be delayed beyond our normal processing window, we will contact you using the email address provided with your order.

Please note that processing time is separate from the shipping carrier’s delivery time.

Shipping Methods

We ship within the United States using trusted carriers, including USPS, UPS, and FedEx. Available shipping options and estimated delivery times will be displayed during checkout based on your shipping address.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, the size and weight of your order, and the shipping service you select.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery

While we work hard to ship every order on time, delivery dates are estimates provided by the shipping carrier and cannot be guaranteed.

Occasionally, delays may occur due to weather, carrier issues, holidays, natural disasters, or other circumstances beyond our control. We appreciate your patience should these situations arise.

Shipping Address

Please review your shipping address carefully before placing your order.

If you notice an error after your order has been submitted, contact us as soon as possible. If your order has not yet shipped, we will do our best to update the address. Once an order has been shipped, we are unable to guarantee address changes or reroute requests.

gobee is not responsible for orders delayed or delivered to an incorrect address provided at checkout.

Lost or Damaged Shipments

If your package arrives damaged or appears to have been lost in transit, please contact us within 7 days of the expected delivery date.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Photos of any damaged packaging or product, if applicable

We’ll work with the shipping carrier to investigate the issue and determine the best resolution.

International Shipping

At this time, gobee ships only within the United States.

As we grow, we hope to expand shipping to additional countries. Any future international shipping options will be announced on our website.

Questions?

If you have any questions about your order or our shipping policy, we’re here to help.

Email: support@gobeebag.com

Thank you for choosing gobee. We appreciate your support and look forward to being part of your journey.